Privacy Policy

Last updated: May 2026  ·  Effective date: May 1, 2026

Phantriq ("we", "us", or "our") operates the website phantriq.com and provides a sandboxed URL and email threat analysis platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

1. Information We Collect

We may collect the following categories of information:

• Contact information — name, email address, and company name when you submit our contact or waitlist forms.
• Usage data — IP address, browser type, pages visited, and time spent on site, collected automatically via standard web server logs.
• URLs and files submitted for analysis — when you use the Service, URLs and email files you submit are processed in an isolated sandbox environment.
• Cookie preferences — stored locally in your browser to remember your consent choice.

2. How We Use Your Information

• To respond to inquiries and provide customer support.
• To notify you about product updates, if you have opted in.
• To analyze and improve the performance and security of the Service.
• To detect, prevent, and address technical issues or abuse.
• To comply with legal obligations.

3. URLs and Files Submitted for Analysis

URLs and email files submitted to Phantriq are processed solely for threat analysis purposes. Analysis results may be stored to improve detection accuracy. We do not share your submitted content with third parties except as required by law or with your explicit consent.

4. Cookies

We use only essential cookies necessary for the operation of the site. We do not use advertising or tracking cookies. Your cookie preference is stored in your browser's local storage and can be withdrawn at any time by clearing your browser data.

5. Third-Party Services

We use the following third-party services which may process data on our behalf:

• Netlify — website hosting and form submissions. See Netlify's Privacy Policy.
• VirusTotal / Google Safe Browsing — external reputation lookups for submitted URLs (no personally identifiable information is sent).

6. Data Retention

Contact form submissions are retained for as long as necessary to respond to your inquiry. Analysis logs may be retained for up to 90 days for service improvement purposes. You may request deletion of your data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict processing of your data.
• Data portability.

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement industry-standard security measures including HTTPS encryption, HTTP security headers, and access controls to protect your information. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

For any questions or concerns regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Website: phantriq.com/contact